Delivery Conditions

Shipping

All orders are shipped from Switzerland using Swiss Post, providing reliable, secure and trackable delivery.

Delivery Time

All products are made to order. The average delivery time is 14 to 20 business days, depending on the destination.

Swiss Post Shipping Methods

- PostPac International Priority or Economy
- Home delivery according to local standards
- Tracking number available once shipped

Shipping Fees

Automatically calculated based on weight and destination.

Possible Delays

Delays may occur (customs, high traffic). Shipping fees are non-refundable in case of postal delay.

Damaged Parcel

Please contact us within 48 hours with photos to open a claim.

Delivery Address

Ensure your address is accurate. Incorrect addresses or returned parcels may lead to extra fees.

Countries Served

We deliver to most European and international destinations via Swiss Post.